Terms & Conditions

Effective Date: 8th April 2025

Welcome to Second Warehouse! These Terms and Conditions (“Terms”) govern your use of our website https:secondwarehouse.com.au (“Site”) and your purchase of products through our online store. By accessing the Site or placing an order, you agree to these Terms. Please read them carefully before using our services.

1. General Information

• Business Details:
  Business name: Second Warehouse
• Second Warehouse ABN 52 559 698 729 operates in accordance with Australian Consumer Law (ACL). Our business address is 192, 9 Walters Street, Lowood, Queensland 4311, and you can contact us at info@secondwarehouse.com.au or 1300 487 101.
• Eligibility: By using the Site, you confirm that you are at least 18 years old or have the consent of a parent or guardian.

2. Products and Services

• Product Descriptions: We strive to ensure that product descriptions and images are accurate. However, we do not guarantee that all details will be free of errors or that the products will be identical to the images due to variations in display settings or production.
• Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

– Knives and Bladed Tools

• Minimum Age Requirement: Second Warehouse only sells knives, bladed tools, and sharp implements to customers aged 18 and over. By making a purchase, you confirm that you meet this age requirement and are in compliance with all relevant laws in your area.

• Responsibility for Legal Use: Buyers are solely responsible for ensuring their use, possession, and purchase of knives and similar tools comply with local, state, and territory legislation. Second Warehouse does not accept responsibility for any unlawful use of these products

• Usage Disclaimer: These tools are designed for lawful and safe purposes only. Any form of misuse, including using them as weapons, is strictly against our policy. Second Warehouse is not liable for any harm, damage, or legal consequences resulting from improper or prohibited use.

– Two-way, walkie talkie, Handheld & HAM Radios

• License Obligation: In Australia, operating HAM-style radios requires a license issued by the Australian Communications and Media Authority (ACMA). By purchasing one of these devices from Second Warehouse, you acknowledge that securing and maintaining this license is your responsibility.
• Compliance with Regulations: All users must follow applicable laws and ACMA regulations when using HAM-style communication equipment. Second Warehouse is not accountable for any unlawful or improper operation of these devices.
• Important Notice: All radios sold must be operated according to ACMA guidelines. Misuse may lead to fines or other legal repercussions. Second Warehouse disclaims any responsibility for consequences arising from unlicensed or non-compliant use.

3. Pricing and Payment

• Pricing: All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise. Prices are subject to change without notice.
• Payment Methods: We accept major credit cards, PayPal, and other secure payment options as displayed during checkout.
• Errors: If a pricing error occurs, we reserve the right to cancel orders placed for the incorrectly priced item, even if the order has been confirmed.

4. Orders and Shipping

• Order Confirmation: Once you place an order, you will receive an email confirmation. This email does not guarantee acceptance of your order.
• Shipping: We deliver across Australia. Shipping costs and estimated delivery times will be displayed during checkout. Delivery times are estimates and may vary due to unforeseen circumstances.
• Risk of Loss: Risk of loss or damage to the products passes to you upon delivery to the provided address.

5. Returns and Refunds

• Change of Mind: We offer returns for change of mind within 30 days of purchase, provided the product is unused, in its original packaging, and accompanied by proof of purchase. Return shipping costs are the responsibility of the customer.
• Faulty Products: Under Australian Consumer Law, you are entitled to a refund, replacement, or repair if a product is found to be faulty, not as described, or does not perform as intended.
• Process: To initiate a return, contact us at info@secondwarehouse.com.au with your order details.

6. Intellectual Property

All content on the Site, including text, images, graphics, and logos, is the property of Second Warehouse or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.

7. Limitation of Liability

To the maximum extent permitted by law:

• Second Warehouse is not liable for indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.
• Our total liability for any claim relating to these Terms or our products is limited to the amount you paid for the relevant product.

8. Privacy

Your use of the Site is subject to our Privacy Policy, which outlines how we collect, use, and safeguard your personal information. Privacy Policy

9. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Queensland.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site constitutes acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us:

E-mail: info@secondwarehouse.com.au

Contact Form: Get in touch

Phone: (+61) 1300 487 101

Business Name: Second Warehouse

ABN Number: 52 559 698 729

Customer Service: Monday to Friday from 9 a.m. to 5 p.m.