Payment Information
Effective Date: 1st June 2026
At Second Warehouse, we provide secure and trusted payment options to ensure a safe checkout experience for all customers.
All transactions are processed in Australian Dollars (AUD).
1. Secure Payment Processing
We use trusted third-party payment providers to process all transactions securely.
These providers include:
- Stripe
- PayPal
- Afterpay
- Zip Pay
- Klarna
- Visa
- Mastercard
- American Express
All payment information is encrypted and processed securely through these providers.
2. Payment Security
Second Warehouse does not store full credit card or payment card details on our servers.
All payment transactions are processed using secure, PCI-compliant payment gateways with industry-standard encryption technology.
3. Payment Methods
Available payment options may include:
- Credit and debit cards (Visa, Mastercard, American Express)
- PayPal
- Buy Now Pay Later services (Afterpay, Zip Pay, Klarna)
Available payment methods may vary depending on your location and order value.
4. Fees and Charges
Any applicable fees (such as installment payment fees from third-party providers) are clearly displayed at checkout before payment is completed.
Second Warehouse does not charge additional hidden payment fees.
5. Payment Confirmation
Once your payment is successfully processed, you will receive an order confirmation email.
This confirmation does not mean your order has been dispatched. Your order will be processed and shipped according to our Shipping Policy.
6. Contact Us
If you have any questions about payments or transaction issues, please contact us:
Second Warehouse
ABN: 52 559 698 729
Address:
Suite 192, 9 Walters Street
Lowood QLD 4311
Australia
Email: in**@*****************om.au
Phone: +61 (7) 2143 6750
Customer Support Hours:
Monday to Friday
9:00 AM – 5:00 PM (AEST)
We are committed to providing excellent customer service and will respond to all enquiries as quickly as possible.